Awarding Institution

SEGi College


1 year 4 months (including 1 semester internship)

Intake Dates

Refer to SEGi campus


SEGi College Kuala Lumpur (MQA/FA1740)

We’ve designed the Certificate in Hotel Operations programme in line with the industry and to equip you with strong communication and administrative skills, as well as fundamental knowledge of hotel operations including food & beverage, housekeeping, front office, kitchen and the general operations.

Upon successful completion of the Certificate in Hotel Operations programme, you can articulate into the Diploma in Hotel Management or its equivalent further studies.

  • SPM / O-Level / (1 credit); or
  • Any equivalent qualifications
Year 1 Year 2
  • General Language Training (English 1)
  • Introduction to Hospitality and Tourism Industry
  • (Introduction to Hospitality Operation)
  • Bahasa Malaysia
  • Basic Pastry
  • Financial Accounting 1 (Basic Accounting)
  • Personal and Professional Development
  • (Introduction to Computer Application)
  • Pengajian Malaysia
  • Moral / Islamic Studies
  • Academic English (English II)
  • Customer Service
  • Food Production
  • Food and Beverage Training 2
  • (Restaurant Service Management Theory)
  • Food and Beverage Training 1
  • (Restaurant Service Skill) (Practical)
  • Fundamentals of Food
  • Room Division Management 2
  • (Housekeeping Operation)
  • Room Division Management 1
  • (Front Office Operation)
  • Practical Training / Internship


Let us help you. Select which option best describes your situation and we will guide you.