SEGi University Champions Quality Culture in Successful Industry Event

SEGi University recently organised a highly successful event on the importance of building a quality culture within organisations. The event was spearheaded by Ir. Ts. Azri, Ir. Ts. Mathan, Ir. Ts. Mohd Amin, and Ir. Dr. Patrick Teo, featuring a distinguished lecture by industrial expert Juliet Chong. Attended by 25 students and four lecturers, the event provided invaluable insights into quality improvement and its significance for organisational success.

Juliet Chong, an accomplished professional with over three decades of experience in a leading Malaysian conglomerate and extensive tenure at Hong Leong Yamaha, delivered a compelling presentation. She emphasised the critical role of quality culture in enhancing customer satisfaction, product reliability, and operational efficiency. According to a report by Grand View Research, the global quality management software market size was valued at USD 8.25 billion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 9.7% from 2020 to 2027, underscoring the increasing focus on quality management across industries.

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