Certificate in Hotel Operations
Awarding Institution
SEGi College
1 year 4 months (including 1 semester internship)
Intake Dates
Refer to SEGi campus
SEGi College Kuala Lumpur

We’ve designed the Certificate in Hotel Operations programme in line with the industry and to equip you with strong communication and administrative skills, as well as fundamental knowledge of hotel operations including food & beverage, housekeeping, front office, kitchen and the general operations.

Career Opportunities

Upon successful completion of the Certificate in Hotel Operations programme, you can articulate into the Diploma in Hotel Management or its equivalent further studies.

Entry Requirements
  • SPM / O-Level / (1 credit); or
  • Any equivalent qualifications
Programmes Modules
Year 1 Year 2
  • General Language Training (English 1)
  • Introduction to Hospitality and Tourism Industry
  • (Introduction to Hospitality Operation)
  • Bahasa Malaysia
  • Basic Pastry
  • Financial Accounting 1 (Basic Accounting)
  • Personal and Professional Development
  • (Introduction to Computer Application)
  • Pengajian Malaysia
  • Moral / Islamic Studies
  • Academic English (English II)
  • Customer Service
  • Food Production
  • Food and Beverage Training 2
  • (Restaurant Service Management Theory)
  • Food and Beverage Training 1
  • (Restaurant Service Skill) (Practical)
  • Fundamentals of Food
  • Room Division Management 2
  • (Housekeeping Operation)
  • Room Division Management 1
  • (Front Office Operation)
  • Practical Training / Internship

Programme Enquiry